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Support

Contact

The fastest way to reach us is email. Replies usually within 1–2 days.

Email Support

Frequently Asked

Will I lose my data if I delete the app?

Yes. VANDR stores everything locally on your device. Uninstalling permanently deletes your data. If you're moving to a new phone, set up iCloud restore before deleting VANDR on the old one so your data carries over.

I lost my streak. Can you restore it?

Unfortunately we cannot — your data lives only on your device. To prevent losing a streak in future, use the grace days (up to 3 per month) when a day slips, or enable Daily Workout Reminder in Profile → Notifications.

How do I restore my PRO purchase?

Open VANDR PRO from Profile or any locked PRO screen, scroll down and tap Restore Purchase. Make sure you're signed in to the App Store with the same Apple ID you originally bought PRO with.

How does the streak grace day work?

If you miss a single day, you can use a grace day to keep your streak alive. Each calendar month gives you up to 3 grace days. The option appears on the Home screen the day after a missed day, only if your streak is at least 2 days long.

Can I change my daily reminder time?

Yes — Profile → Notifications. You can pick from the preset times, or (PRO) set any custom time.

How is the daily water goal calculated?

VANDR uses your weight × 35 ml when weight is logged. If you've only entered height, it estimates ideal body weight and uses that × 35 ml. If neither is set, it defaults to 2.5 L. You can override with a custom goal in the Hydration sheet.

Can I export my workout history?

Not yet. Export is on the roadmap. If you need it urgently, email us and we can advise.

How do I delete my account / data?

VANDR doesn't use accounts. To erase everything: Profile → App → Reset All Data, or uninstall the app. Both fully delete your VANDR data from your device.

Feature requests & bug reports

Email us at uzumakiemre@gmail.com with screenshots if you can. We read everything and respond personally.